IT-Support Engineer
We usually respond within three days
Prog-It is for looking an addition our versatile support team in Finland.
The assignment offers opportunities to work in highly creative and exciting IT environments where new solutions are developed alongside dedicated and competent team members.
You will work in modern system configurations with high demands for security, reliability, and flexibility.
The work will vary and include tasks and responsibilities such as:
- Daily infrastructure activities, such as troubleshooting and issues resolution.
- Setting up environments and resources as per customer change requests.
- Administration of Windows servers and Azure resources using Windows Admin Center and the Azure Dashboard.
- General administration and security measures in M365 Administrator and Intune.
- Automation and scripting using tools like PowerShell to streamline tasks and manual work.
- On-site customer support, including network, server, and workstation assistance.
Your Profile and Qualifications:
We are looking for individuals with at least one year of experience with IT infrastructure in medium-sized environments. Having a broad overall experience is more valuable than deep specialization.
You should have knowledge in several of these areas:
- Administration of Microsoft systems through Windows Admin Center.
- Administration in M365, Intune, and Entra.
- Troubleshooting skills for both Mac and Windows.
- Working with file synchronization and sharing tools like Datto or similar systems.
- Automation of manual tasks using PowerShell, for instance.
Having certifications or training in areas like Windows Server, Azure, or M365 is highly advantageous.
To succeed with us, you are a person who is:
- Driven and engaged - You can have direct dialogue with our customers and guide them through the technical landscape on your own.
- Solution-oriented and understands system architecture at a general level.
- Communicative and possesses good teamwork skills.
- Furthermore, a driver's license is required, and you should be able to express yourself fluently in speech and write professional texts in English and Finnish.
Our Offer:
- Varied and versatile work.
- Pleasant and interesting clients.
- Work with and in international teams.
- Competitive salary and bonus system.
- Department
- Infrastructure
- Locations
- Vantaa
- Remote status
- Hybrid Remote
About Prog-It
- At Prog-It we help our customers with IaaS (infrastructure as a service). In laaS you get services such as support, hosting, operation, network and security.
- When standardized solutions are not enough and your company needs to develop existing or new systems, we are experts of developing business critical web solutions.
IT-Support Engineer
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