IT-support engineer
We usually respond within three days
Prog-It is for looking an addition our versatile support team in Vantaa
If you have worked a few years with desktop support and have had exposure to Azure, M365, Intune and Admin center but want to work deeper with those services, look no further!
As an IT-support engineer in Prog-It you will work in modern system configurations with high demands for security, reliability, and flexibility. You will have the opportunity to take a bigger responsibility and work more in-depth with the systems we use.
The work will vary and include tasks and responsibilities such as:
- Daily infrastructure activities, such as troubleshooting and issues resolution.
- Setting up environments and resources as per customer change requests.
- Administration of Windows servers and Azure resources using Windows Admin Center and the Azure Dashboard.
- General administration and security measures in M365 Administrator and Intune.
- Automation and scripting using tools like PowerShell to streamline tasks and manual work.
- On-site customer support, including network, server, and workstation assistance.
Your Profile and Qualifications:
We are looking for individuals with at least one year of experience with IT infrastructure in medium-sized environments. Having a broad overall experience is more valuable than deep specialization.
You should have knowledge in several of these areas:
- Administration of Microsoft systems through Windows Admin Center.
- Administration in M365, Intune, and Entra.
- Troubleshooting skills for both Mac and Windows.
- Working with file synchronization and sharing tools like Datto or similar systems.
- Automation of manual tasks using PowerShell, for instance.
Having certifications or training in areas like Windows Server, Azure, or M365 is highly advantageous.
To succeed with us, you are a person who is:
- Driven and engaged - You can have direct dialogue with our customers and guide them through the technical landscape on your own.
- Solution-oriented and understands system architecture at a general level.
- Communicative and possesses good teamwork skills.
- A driver's license is required.
- you should be able to express yourself fluently in speech and write professional texts in English and Finnish.
Our Offer:
- A pleasant work environment with an office conveniently located with good transportation options in Vantaa.
- Varied and versatile work.
- Interesting clients.
- Dedicated competency development during working hours
- You get to work with and in international teams.
- Competitive salary, collective agreement, and bonus system.
- Generous wellness allowance and occupational pension.
- Department
- Infrastructure
- Locations
- Vantaa
About Prog-It
- At Prog-It we help our customers with IaaS (infrastructure as a service). In laaS you get services such as support, hosting, operation, network and security.
- When standardized solutions are not enough and your company needs to develop existing or new systems, we are experts of developing business critical web solutions.
IT-support engineer
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